SERVICE OVERVIEW

WE DON'T JUST BUILD IT. KEEPING YOUR TRUCK ON THE JOB IS OUR JOB TOO.

Years ago, one North American company made a commitment to its customers to be more than just a builder of trucks. And Western Star delivered on that promise. That's why today, no matter where you go in our network of dealers, you'll get the outstanding maintenance and repairs you need to get back on the job.

KNOWN FOR SERVICE. TRUSTED FOR QUALITY.

We know that every minute your truck spends waiting for service costs you more than just time. It costs you money. Our dealers use state-of-the-art technology, hire the industry's best technicians and work together to give you the best service. When you visit a Western Star dealer, your repairs will be done right and done quickly using high-quality, brand name parts.

OUR SERVICE ISN'T JUST FAST, IT'S COMPREHENSIVE.

Our dealers give you more than fast service; you get complete service. This includes critical attention to warranty repairs and offering convenient Customer Protection Plans. And with nearly 230 dealers across North America, there's a service center near you that can make the repairs you need quickly.

Working with Western Star means you'll also have access to roadside assistance and technical information. So even when you can't get to us, we'll find a way to come to you and get you rolling again.

We offer 24-hour service and answers to parts and repair questions from our Customer Assistance Center. Whenever it isn't convenient to visit a dealer, one call to the CAC will get you on your way to a solution. That's Total Customer Support, from Western Star.

SERVICEPOINT

UP AND RUNNING WHENEVER YOU NEED US.

A parked truck in need of service is a drain on your business in two ways: downtime and repair cost. That's why no matter where or when, you can rely on Western Star's national ServicePoint network to get your rig back up and running stat.

In conjunction with Petro:Lube, our 24-hour express service and light-duty repair center offers:

• Express service and minor repair work including repairs under warranty*
• PM, brakes, electrical, heating and A/C, D.O.T. inspections, and trailer maintenance and repair
• Petro:Lube locations listed in Western Star's 24-hour customer assistance center database
• Western Star truck parts in stock
• Western Star truck parts in stock
• 24-hour service locations

Western Star ServicePoint also provides a host of factory-authorized preventive maintenance, warranty and light repair services including:

• Air Compressor
• Air Conditioning & Heating
• Alternators & Starters
• Batteries
• Brakes
• Cab
• Driveline Services
• Electrical Instruments & Controls
• Engine Cooling & Radiators
• Wheels & Tires
• Exhaust
• Front Axles
• Fuel Systems
• Rear Axles
• Steering
• Suspension
• Throttle Control
• Transmission
• Windshield Wipers & Washer